We've had seats for 5 years and never had a problem until this year. After our original ticket agent, we've gone through 4 different ones because they keep leaving. Our current agent is making it difficult for us to even want to be a season ticket holder anymore. I started night classes and can no longer go to any of the Tues or Thurs games. Our new agent says their has always been a 5 game limit on turn ins even though none of the other agents went by it. I was wondering if any of the season ticket holders out there have had a harder time exchanging tickets this year. It used to be great when we were able to turn in for credit or exchange games we werent able to make it to. Its just been all hassle this year. We did not get the actual hard ticket book this year, can somebody please scan and link the exchange policy printed in as I cannot find it on the Dallas Stars site? Also, if it is listed in there, can you scan the season ticket holder prices diagram? I used to have it but can not longer find it. They are also giving us hassle about the upgrade charge for moving to another section. They charged us one prices earlier this year and are now trying to charge us more than double that.