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A Brief Word on Bloggers and Credentials

This is a topic that may not be of great interest to you, but I know we have a good number of bloggers, and aspiring blogger readers so this may have some value to you, plus it wholly and entirely consumed "the community" yesterday and has inspired us all to say a word or two. If the blogger vs MSM debate is a dead horse you'd rather not beat, or if you never cared in the first place, I invite you to skip it and leave your thoughts on a great Nick Grossman contract in the thread below.

None of this is specific to the Dallas Stars, who have been very kind to us in the past and we look forward to continuing that relationship in the future.

Yesterday Puck Daddy had a series of posts related to an internal discussion going on in the NHL regarding bloggers and access to teams. There was a conference call on Monday that saw teams such as the New York Rangers voice concerns about bloggers being allowed access to visiting team locker rooms. The logic there is that if the Rangers would (in theory) not credential a blogger in their own building to talk to their team, why should some other blogger in Washington (just an example) be allowed to talk to their team?

The second, and more concerning post dealt with the aftermath of that phone call and a leaked internal email proposing a set of guidelines for credentialing "web-based media." You can see that email here.

What's concerning here is that such broad, sweeping generalizations/guidelines threaten to take the subjectivity and common sense out of the process and shut the door on the more deserving with an emphatic and blind "We don't credential bloggers, end of story. Goodbye."

The argument always seems to be (and the leaked email supports this) that if a writer is not employed full time to produce "web-based media", his/her content is somehow instantly undesirable and not relevant to a PR staffs' ultimate goal of growing the teams' brand and having the team talked about.

A credential is a trade, as I understand it. Like any other trade, there are two sides, each presumably possessing something the other would like. In the case of pro-sports teams and media, it's pretty straight forward. The team wants to be covered and talked about. The reporter wants the access to cover them...

Star-divide

It seems easy. Logically, the only sticking points should be:

  • "Does this media outlet have an appropriate audience for our team/brand?"
  • "Does this media outlet reach enough people to justify having another body in our locker room?"
  • "Does this media outlet have a track record of producing the kind of content with which we want to be associated?"
  • "Does this media outlet exhibit responsible reporting?  i.e. Can we trust them?"

These questions should be answered by teams on a site by site basis. Instead, the question "Is this your day job?" seems to be taking center stage.

A blanket "We credential bloggers" policy is obviously inappropriate, as any yahoo with a blogspot blog (We've all been there) can say "Hey, I have a blog!" Every blog is different.

PR staffs, in an ideal world, would immerse themselves in what's happening out here on the internet. They would find out that their fan base loves to consume information in this form. They would easily see the difference between the good ones and the bad ones, or the younger ones. With a phone conversation, or an email exchange, or even a handshake and a tryout, they would see that a professional balance can be struck; That the humor on the page can be kept out of the locker room; That we're perfectly capable of a suit and a tie and a poker face in a press box. That some of us even have editors, a chain of command, and contracts.

Broad strokes and (potential) league wide policies do not bode well for what otherwise could be fruitful, mutually beneficial relationships between NHL teams and the select bloggers of their choosing.

It's entirely up to the team, of course. We don't deserve anything. We understand that bit I said earlier about "the trade."

Maybe one in ten blogs is a good fit for a given team, but they ARE out there, and they shouldn't be shut out entirely by default. Everyone loses in that scenario. The fans most of all.

The "blogosphere" is a rich and vibrant tapestry of opinion and reporting that fans are drawn to more and more each month. (Just look at our traffic). Networks like SB Nation have a specific, niche purpose to bring detailed discussion, analysis and opinion to the table from a unique point of view: That of the fan. It is in demand, and it is an undeniable part of how sports information is produced and digested in 2010. Just this week DefendingBigD was featured on the front page of NHL.com. Talk about a confusing message.

Sports fans are insatiable creatures. How many Stars blogs and sites can I read? How many are there? The information available is even now not proportional to our craving for it.

The potential is just now being realized. "Blogging" will likely always be a part of how teams communicate and disseminate information to their fans, whether they like it or not. Bloggers are not necessarily guys sitting in boxer shorts in their mothers basements. They're not necessarily moody teenagers with a laptop. We're also lawyers and doctors. We're small business owners. We're computer programmers (that's me!). We're in the military. We're college students. We have wives (and husbands) and children, and most of us already have season tickets.We're not trying to get in the door for free. We do however think that a story we're writing on "player x" might turn out better if we had a quote or two from "player x" to mix in there.

Mostly, we're passionate people that love our team, and we want to help its cause; Never hurt it.

Decide for yourselves, NHL teams. Don't shut the door without looking through the peephole.

Comment 11 comments  |  1 recs  | 

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Like you mentioned, Brad, the Stars have a great relationship with bloggers.

They have been very generous to us, and we’ve been responsible and gracious back. I feel like the Stars are way ahead of the curve in the NHL regarding how they treat “new media.” But as some people pointed out today, it is because they are in a non-traditional market that they must act in such a way. Maybe “must” isn’t the right word, they don’t have to treat bloggers this way. But as a team with only one newspaper, ESPNDallas, and DallasStars.com covering them on a regular basis, it’s in their best interests to cater to bloggers.

And it’s the opposite of that happening in places like New York. They’re inundated with media every day, and a good portion of that media coverage is harsh. So naturally they would be wary of non-traditional coverage, from so-called “amateurs”.

But the thing is, like Brad pointed out, all it takes is some diligent work from a team’s PR department to go out and actually find the right blog, the responsible blog, to cover their site. Not all of us are lazy and irresponsible. Yeah, I’m a teenager. Yeah, I’m a college student. But personally, I try my hardest with every post to be as fair and analytical as possible. I actually spend a ton of time with my articles, as do most of my fellow bloggers on SBNation. So when a team wants to not grant us access because of stereotypes and lazy blanket policies, it’s insulting and deflating.

Which is why I (and I think I speak for Brad, BW, Art and B-Bibb here too) am continually appreciative with how the Stars treat us bloggers, and hopefully that relationship will continue to grow for a long time.

And for the record, I’m a teenager, I have a laptop, but I am NOT moody.

by Pat Iversen on Aug 26, 2010 11:23 PM CDT reply actions  

I hate that.

A few bad people ruin things for a lot of GREAT bloggers and GREAT people. I know guys who work for the Associated * who don’t deserve to go to Stars games at all. A guy named **** * (let me get this straight, I am NOT NOT NOT referring to Mike Heika) didn’t keep his cell phone on silent during two press conferences I attended and both times his phone went off during a post-game chat with Marc Crawford.

Why don’t NHL teams take a look at some of the “top dogs” and see exactly what they are doing and saying?

by Tyler Bouldin on Aug 27, 2010 1:49 AM CDT reply actions  

my 2 cents

As I said yesterday on Twitter, I think the teams that aren’t traditional hockey markets, like Dallas, where they have to work hard to get whatever coverage they can get, the teams see the value of quality blogs. Teams like EDM, NYR and TML, they get great coverage. They don’t have to work with reporters to build relationships to generate coverage.

I used to work in PR for the Cincinnati Cyclones of the IHL. We had to fight to get space/time against the Reds, Bengals, UC bball, Xavier bball, OSU anything, HS prep sports, UK bball, you get the idea. We didn’t have bloggers at the time, but we had a fan club with a newsletter. We always tried to be as accommodating to them as much as possible because we knew two things:
1. These people gave us great coverage to our fan base that we couldn’t get out of the MSM and
2. like any relationship with a reporter, the more rapport you build, the better chance you have of being able to explain your side of the story.

These teams like NY and TML and such might not ever change their opinions of bloggers, unless their fans’ opinion of MSM change. But in general, many people are going to blogs first because they WANT to voice their opinions and become part of the conversation.

It will definitely be interesting to see how this pans out.

Proud fan of the #1 college hockey team in the nation - Miami University Redhawks - The Brotherhood. RIP Brendan Burke.

by Happy Girl on Aug 27, 2010 6:05 AM CDT reply actions  

I don't think I want them to read what I write about them.

I’m not very nice to Niskers or Daley. I give the players strange nicknames. Sometimes, being a girl, I talk about their hair or eyes or how handsome they look in a suit. I’m human; I notice when a player is good-looking.

Here's to all us girls who love hockey...and the men who play it.

by Brad_Richards_Rocks on Aug 27, 2010 6:58 AM CDT via mobile reply actions  

Moving from a traditional hockey market that had wall-to-wall coverage of hockey to Dallas was a bit of an adjustment. On the ice, I have no complaints because the Stars have given their fans a lot to cheer about while my hometown team is living in the glory of 1967 with a few bright spots in 1977 and 1993.

I like to read about hockey every day. The internet has sure helped make that available, but with a selfish look at my own surroundings it becomes more difficult to catch hockey on the radio or tv with the Cowboys, Mavericks (and now Rangers) and NCAA making news. But you can’t survive on Heika, Sturm and 5 minutes on a Friday morning alone. I have given up trying to catch unscheduled hockey talk on MSM unless it’s a pre, post-game show, or a weekly player feature.

DBD is great because it’s not just about the news of the day (wait for it – I’m not finished, yet), but it is a place where you will find informed opinion and discussion. I used to joke about how when I moved here there were pages of Cowboys coverage and you probably find out what Emmit had for breakfast that day. Thanks to this site, you can see who had their wheaties this morning without having to downgrade your hockey brain’s expectations to the level of ihazhockeee.com or something similar.

Keep up the good work, and continue to earn your spot at the table.

by cC Dallas on Aug 27, 2010 7:08 AM CDT reply actions   1 recs

Rec'd for

ihazhockeee.com

Blogging about the Texas Stars at HundredDegreeHockey.com

by scm83x on Aug 27, 2010 9:31 AM CDT up reply actions  

The AHL

I’ve been very pleasantly surprised by the general ease with which decent bloggers can get access in the AHL. Coverage is likely harder to come by for the minor league teams, but it’s a great atmosphere for everyone. “Amateur” reporters getting to hone their craft on minor league players, who won’t cause too much of a scandal if they saw a bad thing or what not. It’s a good give and take. Thanks always go out to the Texas Stars PR guys from me for being so open.

Blogging about the Texas Stars at HundredDegreeHockey.com

by scm83x on Aug 27, 2010 9:30 AM CDT reply actions  

Seems to me this is an issue that should be handled

by each individual team. They can determine who fits their needs to get information about the team out. When ever you travel you go with whatever the home team decides. There are lots of things that you have to put up with on the road. Who has press access to the locker rooms is just one of many.

by 1paniolo on Aug 27, 2010 9:38 AM CDT reply actions  

The road vs home thing is interesting

It’s like those certain teams are telling the other teams “We don’t trust your PR staff to properly vet you credentialed media.” If I were other teams in the Eastern Conference, I think I might tell the Rangers “Hey, don’t you trust us?”

by Brad Gardner on Aug 27, 2010 9:54 AM CDT reply actions  

Too bad there isn't something

Akin to “peer reviewed journal” for news organizations. But I don’t see why the NHL is worried about bloggers with the sheer amount of crap coming out of MSM in general. Apparently “entertainment program” means you can make up whatever you want and still keep your credibility.

by jabudi on Aug 27, 2010 11:47 AM CDT reply actions  

There's a line that gets crossed

When the number of eyeballs being reached outweighs the quality of the content, and then it doesn’t matter any more. I guess that’s the real trick. Get your audience to an unavoidable size.

This isn’t so with the Stars. Everyone who covers the Stars in this town does a great job, IMO.

by Brad Gardner on Aug 27, 2010 12:07 PM CDT reply actions  

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