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Dallas Stars Fans Are in Unfamiliar Territory

There was time when there was an loud and thunderous roar that exploded inside a Dallas hockey arena. The Dallas Stars were fighting in the NHL playoffs and were facing a team that not many thought they could beat. It had been a playoff season already filled with theatrics and overtime, but this game was particularly long. A win would send the Stars into the next round and even closer to the Stanley Cup, but more importantly it would knock off a bitter rival.

Hockey fever seemed to sweep across the area as fans came out of the woodwork to support the Stars in the late spring. The home crowd was as loud as it had ever been as the fans were swept into a frenzy by great goaltending, big hits and nerve-wracking hockey. When the winning goal was scored in the fourth overtime, the cameras filming the event for television were shaking as every fan in the arena went nuts.

It's amazing how April of 2008 feels so long ago.

A little over 18 months after Brenden Morrow's magical overtime goal against the San Jose Sharks propelled the Stars into the Conference Finals against Detroit, things have changed dramatically for both the team and it's fans.

Star-divide

When the Stars franchise moved to Dallas from Minnesota in 1993, there were reservations about whether an NHL team could work in a region dominated by football. At the time the Dallas Cowboys were the biggest story in sports, in the midst of a dynasty that won three championships in four years. The Stars were this team that played a primitive sport that was fast, violent and exciting, yet completely unknown to the majority of sports fans in the area. The hope that hockey would catch on quickly was hampered by the lockout in 1994, yet the Stars almost immediately found a formula that drew fans in and kept them loyal.

Win.

After a sluggish 1995-96 season where the Stars failed to make the playoffs, the team almost immediately became a perennial contender in the Western Conference. More importantly, General Manager Bob Gainey brought a blue collar attitude to the team that instantly became recognizable to fans; the Stars were a team that wasn't flashy but they won with hard work, grit and determination. The franchise worked tirelessly to promote the sport and the team in the area, sponsoring hockey tournaments and opening up ice rinks throughout the Metroplex. And as popularity in the sport grew, so did the Stars' position as one of the elite teams in the NHL.

This was a team that was determined to build a champion, signing the top goaltender and the top scorer in free agency in consecutive seasons. The fans were insanely loyal to the players and the sport was accessible to anyone. More importantly, the games became an event that anyone could attend and everybody wanted to. When the Stars won the Stanley Cup in 1999, it was the culmination of just a few years work but showed just how far they had come. The Stars were the toast of the town and everyone was clamoring to find room on the bandwagon.

Yet that level of popularity was fleeting, especially in a town obsessed with winning.

The Stars were one of the most successful teams in the NHL for over a decade, yet advanced past the conference semifinals just once after 2000. Fans became frustrated with a team that showed so much promise, talent and potential yet floundered in the postseason. And then the formula that was perfected to build a champion starting in 1997 was forgotten, and the effects are still being felt today.

Tom Hicks saw his team start to flounder in 2002, and hired Doug Armstrong to replace Gainey as G.M. while also firing long time coach Ken Hitchcock, whom many thought had lost his voice among the players, and to hire a coach that was supposed to take the team in a new direction. While some lauded the move as a gutsy call that needed to be made, it was Armstrong's trade of fan favorites Joe Nieuwendyk and Jamie Langenbrunner that truly started the spiral into new and unfamiliar territory.

While Gainey had in fact built his team through big free agency acquisitions and smart trades, Armstrong was unable to revive the same magic as before. The Stars spent openly in free agency on big-name veterans, yet none ever lived up to the size of their contracts. The Stars teams were highly competitive and successful in the regular season but lacked an overall cohesion and chemistry that was needed to get through a long playoff run.

Sensing that another big change was needed after a slow start, Hicks fired Armstrong in favor a dual General Manager system consisting of Les Jackson and Brett Hull in the fall of 2007. That season the Stars revived that hard working attitude that had made them successful for so long, culminating that magical playoff run of 2008. Yet the euphoria failed to last as injuries took their toll and the Stars failed to make the playoffs for just the third time since coming to Dallas.

This season, so much has changed. A new General Manager with a new direction for his team. A new coach with a new system. And a team that struggles with consistency each and every night. For a team that has for so long lived at the top of the standings and for so long has operated at a high level of competition and success, seeing the Stars flounder two seasons in a row is something fans have never had to endure before.

Yet Dallas Stars fans are unlike other sports fans in the area. They are some of the most loyal and knowledgeable hockey fans in North America, and there is not doubt that they will be there to support their team even when things are at their worst. Yet the Dallas Stars have never had to deal with the possibility of losing the fringe fan base, those that are not fanatics yet enjoy a good hockey game. And it's those fans that are failing to show up game after game.

The Dallas Stars are mired in a financial swamp. Years of operating at a high level of spending, despite having high levels of revenue have left the team with seemingly nothing left in the reserve tanks. The seasons of free agency spending and of operating as tightly against the salary cap as possible, while running a state of the art arena had forced ticket prices to rise to levels that box out the casual fan. And it's not just ticket prices that were affected; the Stars have cut back on funding for the events that made this team so popular just a decade ago.

Much has been made about Tom Hicks' financial woes between his three sports franchises, yet the team maintains that the Dallas Stars operate completely independently. Yet the team is now locked in a downward spiral that is threatening to alienate more fans than ever.

Attendance at home games this season is at an all time low, with just 16,217 attending last night's game against the Ducks. The Stars have worked to adjust ticket prices to make going to the games much easier on fans as well as generating more revenue for theam, as they introduced a 'dynamic pricing' system this season for all home games. Currently, premium terrace tickets to a Saturday night home game against Detroit will cost you $66. The same ticket just two nights later will cost you $34.

In theory the system should work great, and this season the Dallas Stars have one of the lowest average ticket prices in the NHL, as well as having a very low Fan Cost Index. Yet the system is not working as well as hoped, as the team has announced several more promotions during the season to cut prices in an effort to put more fans in the seats. Still not good enough. The lowered budget has crippled the Stars ability to continue to build a fanbase and it is in jeopardy of losing those fans they fought so hard to get.

What makes all of this all the more ridiculous is the inability of the Dallas Stars fan to watch the games at home. Disputes between FSN and local satellite and cable companies has left many Stars fans blacked out at home and it's becoming almost an everyday occurrence. Between FSN moving Stars games to their "plus" channel or DISH flat out refusing to air 20 games this season, a fanbase that is already stretched as thin as it ever has been before is now forced to listen to radio broadcasts, if they even decide to go that far.

What is needed is for the Stars to win, yet this is a team that is in desperate need of an infusion of outside talent. The Stars are currently just under $10 million below the salary cap, yet Joe Nieuwendyk is forced to abide by a in-house budget. The Stars did not have the ability to sign a big-name free agent over the summer, nor does it appear they have the finances to make a big trade this season either.

The Dallas Stars are going to be forced to ride with the team they have, and there's a chance it won't be good enough. The defense is too shaky and despite having good depth at forward, the Stars are in need of a skilled right-handed shot. The quick answer to all this is just for the Stars to win, and the fans will return. Yet the team is saddled by a budget and is fighting inconsistency.

In the meantime, the fan of the Dallas Stars is left to reside in a place they have never been before. They have a team that has struggled for over a year now, without a sign that things will improve dramatically anytime soon. They are fans of a team that looks close to unable to keep the talented players they currently have, as well as unable make the team more competitive through acquisitions. They find themselves forced to pay premium ticket prices for weekend games, yet the arena still has plenty of empty seats on the nights when tickets are cheap. Most discouragingly, the fans find they have rarely had much to cheer for while watching their team at home.

The Dallas Stars are not in danger. They will always have a loyal and dedicated fanbase. And the Stars have always worked hard to treat their fans right.

Yet right now, this team and it's fans are someplace they've never been before and it doesn't look like there's a way out anytime soon.

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Psst...

Morrow scored in the FOURTH overtime.

K, BYE!

by SevenOut on Dec 4, 2009 1:27 PM CST reply actions  

this article made me sad. why’d you have to go and tell it like it is? :(

by ColeJ. on Dec 4, 2009 1:30 PM CST reply actions  

Great article, but very sad.

And, if you think about it, Wednesday marked the anniversary of “sloppy seconds.” At least the Stars aren’t last year’s team anymore.

Still, though. It’s kind of a gloomy situation. You know, for an optimist, I’m pretty pessimistic :P

Dallas Stars 4 Life: Stars Blogging From Hockeyville, Iowa

by Brad_Richards_Rocks on Dec 4, 2009 1:52 PM CST reply actions  

The really sad part

Is that this is all just getting started. The payroll situation + Tom Hicks is likely going to get worse before it gets better, and that’s the root of all of this IMO.

by Brad Gardner on Dec 4, 2009 2:34 PM CST reply actions  

I thought Gainey fired Hitch and then quit???

and it goes without saying that I thought the Nieuwy & Lags trade for Arnott and McKay was freaking brutal, a huge mistake and over reaction by a new GM who felt the need to make “his mark” on the team – especially the following year as I watched Joe and Jamie win the Cup.

Anyway, I have a lot of faith in Joe. I don’t think he would’ve taken the job if he didn’t think he could make this team better – even with the budget constraints. He had a lot of opportunities and he chose Dallas. This year has certainly had it’s ups and downs and it’s frustrating. But when I step back and look at the youth in our roster and how well the Texas Stars are doing, I am very excited about our future.

Go Stars Go!

I must have this thing for hockey boys from Whitby with the initials JN.

by Happy Girl on Dec 4, 2009 2:52 PM CST reply actions  

Armstrong was hired as GM on January 25, 2002...

Hitchcock was fired after about 45 games into that season. I can’t find an exact timeline for when Gainey left, and I’m working from memory here, but I believe Army fired Tipp.

Could be wrong. I was underwater at the time a lot.

Defending Big D: A Dallas Stars blog on SBN: easy to use, free to join.

by Brandon Worley on Dec 4, 2009 4:09 PM CST up reply actions  

Fired Hitchcock. Sorry.

Defending Big D: A Dallas Stars blog on SBN: easy to use, free to join.

by Brandon Worley on Dec 4, 2009 4:10 PM CST up reply actions  

Either...

Gainey fired Hitch and then stepped down so Army could take over.

Or the Stars as an organization made the move (i.e. Hicks fired Hitch).

Defending Big D Free to use and easy to join, as well as easy to use and free to join!
TheStarsFans Like your neighborhood bar, but drunkier
YNWA Because do you really want to root for ManU?

by Brandon Bibb on Dec 4, 2009 6:04 PM CST up reply actions  

What about the great #2?

Surprised this article didn’t mention the exit of the great #2 – Hatcher! Stars lost a LOT of attitude with his departure. Who cares if he wasn’t the fastest D man? He owned his section of ice. Any questions about that, just ask JR!
I think his departure started the downward spiral. Teams started taking runs at Mo, then Arnott, and anyone else who was a scoring threat. And why not? There wasn’t the big wookie to make them stop.

Stars have had other “tough guys” and other big guys, but no one’s filled Hatch’s shoes.

by Jack Frosty on Dec 4, 2009 3:23 PM CST reply actions  

You can't play like that any more anyway

Robidas got a 5 minute major penalty for making a pretty poor attempt at hitting someone last night.

by Brad Gardner on Dec 4, 2009 3:33 PM CST up reply actions  

Agreed

Hatcher was an irreplaceable player in his prime. Even though you can’t play like that anymore, it’s the attitude and grit that he brought to the blue line that can never be replaced.

by Stars43 on Dec 5, 2009 2:17 AM CST up reply actions  

hatch’s shoes are impossible to fill…

it’s not every day a monster-sized natural leader with his defensive skillset arrives in town.

by ColeJ. on Dec 4, 2009 3:29 PM CST reply actions  

I was lucky enough to have tickets to that game...

Best hockey game I think I’ll ever see in my lifetime.

_________________________________________________________
Ryan Mendenhall
Portfolio Site: www.ryanimate.com
Fan of: DALLAS STARS, Chelsea F.C., England National Soccer Team!

by RyanM on Dec 4, 2009 3:33 PM CST reply actions  

I too...

Was at this game. I was sitting front row behind the Sharks bench and heckling “Big Joe” all night. Ryan took the words right out of my mouth but I’ll say them anyway. As I was walking out of the AAC at 1:30 Monday morning, I knew that I had just witnessed the best sporting event of my entire life. It kinda bummed me out though cause I’m only 25.

by bigtill2002 on Dec 4, 2009 5:51 PM CST reply actions  

Well, that was a depressing read.

Brandon, you have got to stop hanging out with Brad G. The pessimism is spreading! :P

I’m going to go hang with Happy Girl. We are going to make lemon bars out of both of you and eat you.

Supporting your local ice troll, 24/7/365

by laughs2loud on Dec 4, 2009 8:23 PM CST reply actions  

Oooh $49.99!

Don’t fault Brandon (or any of us) for telling it like it is.

by Brad Gardner on Dec 4, 2009 11:15 PM CST up reply actions  

L2L and HG on the Crazy Train

Yes I am pretty optimistic about the Stars. I think they’re on the right track. At times they are very frustrating due to the inconsistency. But to me the inconsistency is a sign of being a very young team. It’s exciting to see so many young Stars with so much potential. Youth is great because you can either develop it or you can trade it.

Do the Stars make the playoffs this year? I don’t know. They could put together a late season push and who knows what could happen. I think we have all seen moments when we are crazy good. Do I think the Stars have some areas where we need improvement? Yes and I am also crazy enough to think that if the Stars have the opportunity to make a huge trade this year Hicks is crazy enough to fork up the cash.

I feel good about the Stars right now as an organization. Maybe I am crazy but I’d rather have some hope and worry myself to death.

Go Stars!!!

I must have this thing for hockey boys from Whitby with the initials JN.

by Happy Girl on Dec 5, 2009 9:49 AM CST up reply actions  

Sorry Brad G and Brandon! I just had to give you guys a little grief!

My reality sucks enough right now, (Hub has been unemployed for quite a while) I try to not think about the downside of the Stars. Who wants to deal with reality as a sports fan?!?

Aw, but I love you guys, keep up the good work!

Supporting your local ice troll, 24/7/365

by laughs2loud on Dec 5, 2009 11:16 AM CST up reply actions  

The next blog post will be about L2L and HG getting arrested at a Stars game

HG climbed over the glass to have a word with Coach Crawford about his over use of hair care products and L2L went over trying to stop HG. Then L2L was distracted by Brad Richards and it all went to heck after that. LOL.

I must have this thing for hockey boys from Whitby with the initials JN.

by Happy Girl on Dec 5, 2009 5:03 PM CST up reply actions  

Thank you

Brandon – excellent article. I just joined the blog and this is the first piece I read. It’s great to know I can come here for quality writing.

by JimiLayne on Dec 5, 2009 1:11 PM CST reply actions  

Thanks Tim!

Welcome to the site!

Defending Big D: A Dallas Stars blog on SBN: easy to use, free to join.

by Brandon Worley on Dec 5, 2009 3:04 PM CST up reply actions  

Welcome! I am pretty new here too

It’s a great site. :-)

I must have this thing for hockey boys from Whitby with the initials JN.

by Happy Girl on Dec 5, 2009 5:03 PM CST up reply actions  

The biggest issue at play here...

…is the Stars’ relative mediocrity since winning the Stanley Cup in 1999.

Inconsistency hasn’t just been an issue this season; it’s been an issue season-by-season for the past ten years. Until the Stars can get a string of seasons together that show improvement from one year to the next, their attendance and TV ratings will continue to slowly dwindle. People will watch and go to games when there’s optimism or a sense that the team has a chance of being better next year than they were in the current year.

I don’t see any future danger of the Stars ever having to move. There is a loyal fan base here, and even with temporary declines in attendance, the team has been established long enough that A) they are a stable organization, B) lots of people have become well-educated in hockey since they arrived, and C) youth hockey has already blossomed in the area for a number of years. If you look at non-traditional hockey markets that will likely be unsuccessful for the NHL in the long run, it’s places where the fans have momentary surges of interest when the home team wins but attendance for the next year declines by a very large proportion. In the NHL, Tampa Bay and Carolina are two examples of places like this. Examples of places that aren’t like this are Dallas and California (San Jose, Los Angeles, and Anaheim). (In the NBA, an example of a similarly non-traditional but stable long-term market would be Toronto.)

Remember that the Mavericks throughout the 90s (before Mark Cuban arrived) had very poor attendance and fan interest. The Mavericks as of now are not quite as good as they were that year before Avery Johnson was fired, but they are still good enough—and hopeful enough—to hold people’s attention. When Dirk starts getting old, though (as Mike Modano has over the past few years), and it doesn’t look like they have a bright future ahead, attendance will start to slowly decline just like it has for the Stars.

Although it seems unlikely that any team in Canada would ever have attendance problems, the Vancouver Canucks had just that in the late 1990s when the team was consistently unimpressive. Now, the Canucks have shot up to the third-highest attendance in the league and are by all means a success. Unfortunately for the Vancouver Grizzlies NBA team, they happened to also be bad when the Canucks were, so they ended up moving. The sports environment in Vancouver as of today is much more positive, and if the Grizzlies were still there and playing decently, I don’t think there would be significant attendance problems. If anything, it’s receiving-city Memphis right now that’s having problems getting people interested in the Grizzlies. The Grizz are almost dead-last in NBA attendance and never had really good attendance to begin with, even when the team was solid and in the playoffs.

Which brings me to another point. There are many teams out there in the NBA that are having dreadful attendance problems just as bad as the bottom-feeders in the NHL. The NBA thus isn’t really in that much better of a state than the NHL in many places and in many respects. If the NHL can secure a TV deal with ESPN as soon as possible, things will improve somewhat.

But back on a micro level—if you’re an NHL team (like Dallas) that can pack your arena with over 16,000 fans per game or at over 85% capacity each night, you’re doing okay. There are teams in far worse shape than the Stars, many of which have played better than the Stars over the past ten years or have even won the Cup.

by pwu on Dec 6, 2009 11:48 PM CST reply actions  

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